Outage in Pearson
LiveLesson sessions are experiencing degraded performance
Resolved Minor
May 01, 2026 - Started 11 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Pearson Virtual Schools experienced degraded performance with LiveLesson sessions, preventing students from connecting with teachers for LiveLesson with Class sessions. The incident lasted 1.4 hours while Pearson worked to restore full service. School staff were able to use Zoom links through the Planner or WebMail as an interim workaround during the outage.
Pearson Virtual Schools is aware of issues being reported when students attempt to connect with teachers for a LiveLesson with Class session. We are actively working to restore service as quickly as possible.
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Latest Updates ( sorted recent to last )
11 days ago - at 05/01/2026 01:53PM
[In progress]
Pearson Virtual Schools is continuing its work to restore full service for LiveLesson with Class sessions. School staff can continue to connect with their students using Zoom links either in the Planner or sent via WebMail in the interim. Thank you for your patience.
11 days ago - at 05/01/2026 01:02PM
Pearson Virtual Schools is aware of issues being reported when students attempt to connect with teachers for a LiveLesson with Class session. We are actively working to restore service as quickly as possible.
Latest Pearson outages
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