Outage in Persona
Elevated response latencies for some US-based customers
Resolved Minor
August 21, 2025 - Started about 2 months ago
- Lasted 23 minutes
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Outage Details
We are actively investigating an issue with our network ingress provider. Starting around 18:20 UTC, customers primarily in AWS us-east1 have been experiencing elevated latencies accessing Persona services. We will continue to post updates on this issue as we mitigate the problem.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 08/21/2025 06:20PM
We are actively investigating an issue with our network ingress provider. Starting around 18:20 UTC, customers primarily in AWS us-east1 have been experiencing elevated latencies accessing Persona services. We will continue to post updates on this issue as we mitigate the problem.
Latest Persona outages
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Degraded Performance in APAC - 11 days ago
Persona Transactions temporarily unavailable - 25 days ago
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