Outage in Persona
Increased Latency
Resolved Minor
August 25, 2025 - Started 2 months ago
- Lasted 30 minutes
Incident Report
Starting 14:00 UTC we saw elevated response times across the Persona platform for a portion of US customers. We're actively investigating the issue.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 08/25/2025 02:48PM
Between 14:00 and 14:40 UTC, we saw elevated response times across the Persona platform. A fix was rolled out and we are monitoring latency.
INVESTIGATING
2 months ago - at 08/25/2025 02:10PM
Starting 14:00 UTC we saw elevated response times across the Persona platform for a portion of US customers. We're actively investigating the issue.
Latest Persona outages
Increased latency on webhooks - 7 days ago
Increased Latency - 8 days ago
Elevated latency and canceled TIN verifications - 25 days ago
Increased Latency and Errors - 26 days ago
Degraded Performance in APAC - about 1 month ago
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