Outage in Persona

Increased workflow run errors in all regions

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted about 3 hours

Incident Report

Starting Sept. 2nd 20:00 UTC, we've started experiencing elevated workflow run errors. Our team is actively investigating the issue. We'll post an update soon.

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Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 09/04/2025 01:20AM

Remediations have been applied. We're monitoring workflow runs.

IDENTIFIED about 2 months ago - at 09/04/2025 12:38AM

We've identified the issue and are applying a remediation.

INVESTIGATING about 2 months ago - at 09/03/2025 10:35PM

Starting Sept. 2nd 20:00 UTC, we've started experiencing elevated workflow run errors. Our team is actively investigating the issue. We'll post an update soon.

Latest Persona outages

Elevated latency and canceled TIN verifications - 15 days ago
Increased Latency and Errors - 16 days ago
Degraded Performance in APAC - 26 days ago
Persona Transactions temporarily unavailable - about 1 month ago
Investigating increased latency across the platform - about 1 month ago

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