Outage in Persona

Increased Latency and Errors

Resolved Minor
October 06, 2025 - Started about 21 hours ago - Lasted 22 minutes

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Outage Details

Between 18:04 and 18:10 UTC, we saw elevated response times and errors for portion of the Persona platform.
Latest Updates ( sorted recent to last )
MONITORING about 21 hours ago - at 10/06/2025 09:56PM

We're continuing to monitor the traffic and latency.

IDENTIFIED about 21 hours ago - at 10/06/2025 09:54PM

The root cause has been identified and mitigated.

INVESTIGATING about 21 hours ago - at 10/06/2025 09:51PM

Between 18:04 and 18:10 UTC, we saw elevated response times and errors for portion of the Persona platform.

Latest Persona outages

Elevated latency and canceled TIN verifications - about 2 hours ago
Degraded Performance in APAC - 11 days ago
Persona Transactions temporarily unavailable - 25 days ago
Investigating increased latency across the platform - 26 days ago
Increased workflow run errors in all regions - about 1 month ago

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