Outage in Persona
Elevated latency and canceled TIN verifications
Resolved Minor
October 07, 2025 - Started 25 days ago
- Lasted about 2 hours
Incident Report
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platform for a portion of US customers. We're actively investigating the issue.
Need to monitor Persona outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
MONITORING
25 days ago - at 10/07/2025 04:58PM
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platform for a portion of US customers. A fix has been applied and we're monitoring performance.
IDENTIFIED
25 days ago - at 10/07/2025 04:18PM
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platform for a portion of US customers. We're identified the root cause of the issue and have implemented a fix.
INVESTIGATING
25 days ago - at 10/07/2025 03:22PM
Starting 15:22 UTC we saw increased cancellations for TIN verifications across the Persona platform for a portion of US customers. We're actively investigating the issue.
Latest Persona outages
Increased latency on webhooks - 7 days ago
Increased Latency - 8 days ago
Increased Latency and Errors - 26 days ago
Degraded Performance in APAC - about 1 month ago
Persona Transactions temporarily unavailable - about 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
