Outage in Persona

Cloudflare outage impacting some Persona websites

Resolved Minor

November 18, 2025 - Started 2 months ago - Lasted 40 minutes

Incident Report

A global Cloudflare outage is impacting some Persona websites. Users may see a notice to "Please unblock challenges.cloudflare.com to proceed." when visiting withpersona.com. If you are experiencing issues accessing your customer dashboard, please visit https://app.withpersona.com/dashboard directly. This appears to work in cases where customer dashboard access is impacted by this Cloudflare issue. We are seeing some impact on our product. While API, Verifications and Workflows continue to operate normally, Profile Reports are currently offline and being bypassed.

Need to monitor Persona outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 2 months ago - at 11/18/2025 02:26PM

We continue to monitor the situation and will provide updates as Cloudflare works towards resolving the issues on their side.

MONITORING 2 months ago - at 11/18/2025 02:02PM

We continue to monitor the situation and will provide updates as Cloudflare works towards resolving the issues on their side.

INVESTIGATING 2 months ago - at 11/18/2025 02:02PM

The issues are a result of a global Cloudflare outage. We are tracking status on resolution of the incident with Cloudflare.

INVESTIGATING 2 months ago - at 11/18/2025 02:01PM

A global Cloudflare outage is impacting some Persona websites. Users may see a notice to "Please unblock challenges.cloudflare.com to proceed." when visiting withpersona.com.

If you are experiencing issues accessing your customer dashboard, please visit https://app.withpersona.com/dashboard directly. This appears to work in cases where customer dashboard access is impacted by this Cloudflare issue.

We are seeing some impact on our product. While API, Verifications and Workflows continue to operate normally, Profile Reports are currently offline and being bypassed.

Latest Persona outages

Increased 500 errors - 8 days ago

Cloudflare incident impacting customer traffic - about 1 month ago

Increased latencies in APIs - 2 months ago

Degraded performance for US address input components - 2 months ago

Workflow HTTP steps - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook