Outage in Persona
Degraded performance
Resolved Minor
February 04, 2026 - Started 2 months ago
- Lasted about 2 hours
Incident Report
We're experiencing a service outage as of 18:24 UTC. Our team is actively investigating the issue. We'll post an update soon
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 02/04/2026 09:08PM
All functionality has been restored and we are fully operational. We are continuing to monitor.
MONITORING
2 months ago - at 02/04/2026 08:51PM
We are currently processing all transactions, inquiries, workflows and verification.
We are continuing to monitor to ensure full functionality has been restored.
IDENTIFIED
2 months ago - at 02/04/2026 08:41PM
All transactions-based flow are fully functional across US and DE shards.
We are working on restoring functionality for inquiry-based flows.
IDENTIFIED
2 months ago - at 02/04/2026 08:31PM
We are seeing degraded performance across DE and US regions.
We are continuing to work to restore full functionality across all regions.
IDENTIFIED
2 months ago - at 02/04/2026 08:12PM
Functionality in DE region has been restored.
We are working to restore full functionality in US region.
IDENTIFIED
2 months ago - at 02/04/2026 08:00PM
We are continuing to work on a fix.
The dashboard is accessible and inquiries, verification, and workflows are intermittently being processed across all regions.
IDENTIFIED
2 months ago - at 02/04/2026 07:55PM
We've identified the issue and are working to restore service.
INVESTIGATING
2 months ago - at 02/04/2026 07:24PM
We're experiencing a service outage as of 18:24 UTC. Our team is actively investigating the issue. We'll post an update soon
Latest Persona outages
Degraded Performance for Verifications - 19 days ago
Increased latency - 26 days ago
We are investigating an issue on our platform - about 1 month ago
Elevated workflow latency - about 2 months ago
Tagging System Errors - 2 months ago
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