Outage in Pexip

Outbound Calls from VMRs to SIP Destinations Failing

Resolved Minor
November 21, 2023 - Started 8 months ago - Lasted 2 days
Official incident page

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Outage Details

Outbound VMR calls to SIP destinations routing via the Singapore PoP are failing. The Operations teams are currently investigating.
Components affected
Pexip VMR service
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 11/23/2023 07:34AM

No further issues have been observed or reported. All systems are operational at this time.

MONITORING 8 months ago - at 11/21/2023 02:58AM

The cause of the issue has been identified and the issue mitigated.

We are continuing to monitor calling performance to ensure that services have returned to normal operation.

INVESTIGATING 8 months ago - at 11/21/2023 01:46AM

Outbound VMR calls to SIP destinations routing via the Singapore PoP are failing.

The Operations teams are currently investigating.

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