Outage in Pexip
Teams CVI SIP Call Failures in Oregon PoP
Resolved MinorIncident Report
Summary AI Generated
Pexip experienced incoming SIP call failures in their Oregon Point of Presence, affecting Google Hangouts Meet Interoperability, VMR service, and Cloud Video Interop for Microsoft Teams. The issue was caused by an unavailable infrastructure component and was mitigated by re-routing calls to an alternative location before being fully resolved. The incident lasted 3.2 hours with normal SIP call handling restored.
We detected incoming SIP call failures in the Oregon Point of Presence (PoP) and are currently investigating the issue.
Components affected
Pexip Google Hangouts Meet Interoperability Service Pexip VMR service Pexip Cloud Video Interop for Microsoft TeamsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/29/2026 12:52PM
This incident has been resolved. Incoming SIP call handling has been restored to its normal operating configuration.
MONITORING
3 days ago - at 05/29/2026 11:33AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 05/29/2026 11:25AM
We have identified an issue with an unavailable infrastructure component that caused some SIP Teams CVI calls to fail in Oregon and are actively working to resolve the issue.
INVESTIGATING
3 days ago - at 05/29/2026 10:05AM
As a mitigation step, we have re-routed incoming SIP calls to an alternative location. This change is intended to resolve the impact while we continue investigating the issue in the Oregon PoP.
INVESTIGATING
3 days ago - at 05/29/2026 09:41AM
We detected incoming SIP call failures in the Oregon Point of Presence (PoP) and are currently investigating the issue.
Latest Pexip outages
Unknown participant "t8" can appear on a Teams CVI call when a "Teams Consumer" participant joins a Teams meeting. - about 1 month ago
Some calls from the Pexip app for iOS are ending prematurely - about 1 month ago
Intermittent Failures in Microsoft Teams CVI Connections - about 1 month ago
Pexip Documentation Website Outage - about 1 month ago
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