Some users may be unable to initiate new calls and use some features on Pexip Portals

No further issues have been observed or reported. All systems are operational at this time.

A fix for The Cloud OTJ issue has been implemented, and Cloud One-Touch Join Providers can now be created. Our team is continuing efforts to enhance stability in response to the incident.

The current status indicates that the Cloud One-Touch Join service is experiencing issues, leading to the temporary inability to set up Calendar Providers.

All issues have been mitigated and the team is continuing to optimize performance.

We have identified a potential problem with Partner Portal users being unable to invite new EUL Users, and we are actively addressing and resolving any remaining issues.

Access to the Analytics portal is restored and we are monitoring the results.

A fix has been implemented and the call connectivity issue is resolved, however, the Analytics portal is not available at that moment.

The issue has been identified and our team is actively working on a solution.

We are currently investigating an issue with occasional call failures on the service.