Outage in Pexip

Pexip Analytics missing information.

Resolved Minor
April 03, 2024 - Started 4 months ago - Lasted about 20 hours
Official incident page

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Outage Details

We are currently investigating a situation where some calls and call data may be missing from Analytics reporting. This has no impact on current or future calls.
Components affected
Pexip Analytics
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 04/04/2024 11:58AM

This incident has been resolved.

MONITORING 4 months ago - at 04/03/2024 04:50PM

A fix has been deployed and call data has begun to backfill Analytics. At this time we are continuing to monitor the situation however we expect the backfilling process to take some time to complete.

INVESTIGATING 4 months ago - at 04/03/2024 03:54PM

We are currently investigating a situation where some calls and call data may be missing from Analytics reporting. This has no impact on current or future calls.

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