Outage in Pexip
New Call Setup and access to Control Center are currently not accessible
Resolved Major
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Outage Details
Components affected
Pexip Registration and Call Service Pexip VMR service Pexip Cloud Video Interop for Microsoft Teams Pexip Google Hangouts Meet Interoperability ServiceLatest Updates ( sorted recent to last )
No further issues have been observed or reported and all systems are operational at this time.
The Ops team has completed validation and is continuing to monitor for issues.
We have rolled out a fix and are beginning to see normalization, are continuing to validate the service.
We have identified an issue with new calls are failing to setup and access to Control Center is also not working.
The Ops teams are working to revert a recent change and we anticipate calls and Control Center will be working again soon.
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