Outage in Pexip

Pexip Services Currently Unavailable

Resolved Minor

November 15, 2025 - Started 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating with priority

Components affected

Pexip Phone book Pexip Provisioning service Pexip PSTN accesss Pexip Registration and Call Service Pexip VMR service Pexip Cloud Video Interop for Microsoft Teams Pexip Google Hangouts Meet Interoperability Service

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/15/2025 07:13PM

This incident has been resolved.

MONITORING 2 months ago - at 11/15/2025 02:27PM

We are continuing to validate that all systems have returned to operations.

If you have a registered endpoint and it is not registering, we recommend rebooting the system.

MONITORING 2 months ago - at 11/15/2025 02:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/15/2025 12:37PM

We have identified the issue and are currently working toward a solution.

INVESTIGATING 2 months ago - at 11/15/2025 11:12AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 11/15/2025 10:57AM

We are investigating with priority

Latest Pexip outages

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SIP Call Failures in Washington PoP - 2 months ago

PPT Live sharing not working for SGJ endpoints in Teams meetings - 3 months ago

Microsoft Teams Rooms to VTC calling is failing. - 3 months ago

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