Outage in Pexip

Pexip Services Currently Unavailable

Resolved Minor
November 15, 2025 - Started about 1 month ago - Lasted about 8 hours
Official incident page

Incident Report

We are investigating with priority
Components affected
Pexip Phone book Pexip Provisioning service Pexip PSTN accesss Pexip Registration and Call Service Pexip VMR service Pexip Cloud Video Interop for Microsoft Teams Pexip Google Hangouts Meet Interoperability Service

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/15/2025 07:13PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/15/2025 02:27PM

We are continuing to validate that all systems have returned to operations.

If you have a registered endpoint and it is not registering, we recommend rebooting the system.

MONITORING about 1 month ago - at 11/15/2025 02:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/15/2025 12:37PM

We have identified the issue and are currently working toward a solution.

INVESTIGATING about 1 month ago - at 11/15/2025 11:12AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 11/15/2025 10:57AM

We are investigating with priority

Latest Pexip outages

Teams CVI -- Untrusted and SIP Guest Join participants can't see each other in meetings. - 19 days ago
Pexip Documentation Pages Unavailable - about 1 month ago
SIP Call Failures in Washington PoP - about 2 months ago
PPT Live sharing not working for SGJ endpoints in Teams meetings - about 2 months ago
Microsoft Teams Rooms to VTC calling is failing. - about 2 months ago

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