Outage in Pexip

Pexip mobile app users unable to join one-time virtual meeting rooms from Calendar

Resolved Minor

April 08, 2026 - Started 23 days ago - Lasted 6 days
Official incident page

Incident Report

Summary AI Generated

Pexip Android and iOS mobile app users experienced issues joining one-time Virtual Meeting Rooms directly from the in-app Calendar when meetings were scheduled via the Pexip Service Outlook Plug-in. Users could work around the issue by manually entering the meeting URI using the Address option in the app. The incident was resolved after nearly 6 days with the release of updated mobile app versions (Android 1.1.3 and iOS 1.1.4) that addressed the calendar integration problem.

We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in. New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering Meeting_Id@onpexip.com URI.

Components affected

Pexip VMR service

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 04/14/2026 06:56AM

This incident has been resolved.

MONITORING 18 days ago - at 04/13/2026 10:20AM

IOS app version 1.1.4 is now available and includes changes that address this issue.

IDENTIFIED 18 days ago - at 04/13/2026 07:14AM

The Android app version 1.1.3 is now available and includes changes that address this issue. We are continuing work on the iOS version.

IDENTIFIED 23 days ago - at 04/08/2026 11:11AM

We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in.

New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering Meeting_Id@onpexip.com URI.

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