Outage in Pexip
Intermittent Call Failures in Frankfurt PoP
Resolved Minor
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Outage Details
We are currently investigating an intermittent issue that might affect SIP calls from unregistered in our Frankfurt Point of Presence (PoP).
Components affected
Pexip Registration and Call Service Pexip VMR service Pexip Cloud Video Interop for Microsoft Teams Pexip Google Hangouts Meet Interoperability ServiceLatest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 10/30/2024 02:42PM
No further issues have been observed or reported. All systems are operational at this time.
MONITORING
9 months ago - at 10/29/2024 01:13PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 10/29/2024 12:01PM
The issue has been identified as related to intermittent DNS resolution failures, and our team is actively working on a mitigation. Further updates will follow as we work towards a full resolution.
INVESTIGATING
9 months ago - at 10/29/2024 10:25AM
We are currently investigating an intermittent issue that might affect SIP calls from unregistered in our Frankfurt Point of Presence (PoP).
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