Outage in Pexip
Zoom Rooms trusted join may fail to bypass Teams lobby
Resolved MinorIncident Report
Summary AI Generated
Pexip experienced an issue where Zoom Rooms trusted join functionality failed to bypass Teams lobby for a small number of Zoom Connect for Teams CVI calls in Europe. The problem prevented some users from automatically joining meetings and required manual lobby admission. The team implemented a fix and resolved the incident after 16 minutes of monitoring.
The team is currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 04/17/2026 12:45PM
This incident is resolved.
MONITORING
about 12 hours ago - at 04/17/2026 12:38PM
A small number of Zoom Connect for Teams CVI calls in Europe might have failed to bypass the lobby. A fix has been implemented, and we're monitoring the results.
INVESTIGATING
about 12 hours ago - at 04/17/2026 12:32PM
The team is currently investigating the issue.
Latest Pexip outages
CVI call failures in US - 3 days ago
Zoom Rooms trusted join may fail to bypass Teams lobby - 29 days ago
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