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Outage in Philips HealthSuite Digital Platform

Most applications can't be launched via PRS portal

Resolved Minor
September 07, 2024 - Started over 1 year ago - Lasted 13 days
Official incident page

Incident Report

Most applications can't be launched via PRS portal, because the signed certificate has expired, it caused execution script for lauching application on Citrix Worknode can't be executed because of authentication failure and blocked by Windows Group Policy, we mitigated this issue by disabling GPO, and then renew the certificate to resign all of execution scripts to fully fix it.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/20/2024 05:36AM

Most applications can't be launched via PRS portal, because the signed certificate has expired, it caused execution script for lauching application on Citrix Worknode can't be executed because of authentication failure and blocked by Windows Group Policy, we mitigated this issue by disabling GPO, and then renew the certificate to resign all of execution scripts to fully fix it.

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