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ESN status should no longer be producing N/A responses. We will continue to monitor for the next hour.
The issue has returned at this time; we are looking into it.
This issue may still be happening to some devices randomly - our dev team is still looking into the issue.
Please perform a manual ESN check to update the N/A status as a workaround for now
Instructions to perform a manual ESN check: https://support.phonecheck.com/en/articles/6030379-how-to-manually-check-esn-on-phonecheck
We are currently looking into this issue. ESN status is showing N/A
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