Outage in Phreesia

Intermittent Dashboard Delays on Zone 4

Resolved Minor

May 27, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard. Manually refreshing the dashboard will cause the updates to appear. Please check back at this page for additional updates.

Components affected

Phreesia Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/27/2025 07:14PM

Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal.

We apologize for any inconvenience caused.

MONITORING 11 months ago - at 05/27/2025 03:42PM

Our engineering team has been able to resolve the intermittent delays on the Phreesia Dashboard and performance has returned to normal. Please refresh the Dashboard manually if you are still seeing patients that have not moved.
We will continue to monitor before marking this as fully resolved.

INVESTIGATING 11 months ago - at 05/27/2025 02:07PM

Our engineering team is currently investigating reports of intermittent delays with patient updates through the Phreesia Dashboard. This includes delays with patients appearing on the Dashboard, or patients progressing through the dashboard.

Manually refreshing the dashboard will cause the updates to appear. Please check back at this page for additional updates.

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