Outage in Phreesia

Import delays on Zone 4

Resolved Minor
May 28, 2025 - Started 4 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. This issue is also impacting patients who may experience delays when loading or navigating through their workflow.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/28/2025 09:00PM

Appointment imports to the Phreesia Dashboard are processing as expected, and workflow performance remains stable. We apologize for any inconvenience this may have caused.

MONITORING 4 days ago - at 05/28/2025 05:50PM

Appointment imports to the Phreesia Dashboard are now processing as expected. Workflow performance has returned to normal, with no delays when loading or navigating patient workflows. We will continue to monitor to ensure stable performance.

INVESTIGATING 4 days ago - at 05/28/2025 01:56PM

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. This issue is also impacting patients who may experience delays when loading or navigating through their workflow.

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