Outage in Phreesia

Delays on Zone 4

Resolved Minor
May 29, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/29/2025 08:38PM

Appointment imports and exports to EMR/PM systems are processing as expected, and performance within the Phreesia Dashboard remains stable. We apologize for any inconvenience this may have caused.

MONITORING 3 days ago - at 05/29/2025 05:34PM

System performance has returned to normal. Appointment imports, exports to EMR/PM systems, and patient movement within the Phreesia Dashboard are all operating as expected. We will continue to monitor to ensure stability.

INVESTIGATING 3 days ago - at 05/29/2025 03:57PM

Our Engineering team is continuing to investigate the issue. We’re seeing improvements within the Phreesia Dashboard, particularly with patients moving between sections. Delays may still occur with appointments importing into the Dashboard and exporting information to EMR/PM systems.
Please check back at this page for further updates.

INVESTIGATING 3 days ago - at 05/29/2025 01:37PM

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.

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