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Outage in Phreesia

Delays on Zone 4

Resolved Minor
May 29, 2025 - Started 11 months ago - Lasted about 7 hours
Official incident page

Incident Report

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/29/2025 08:38PM

Appointment imports and exports to EMR/PM systems are processing as expected, and performance within the Phreesia Dashboard remains stable. We apologize for any inconvenience this may have caused.

MONITORING 11 months ago - at 05/29/2025 05:34PM

System performance has returned to normal. Appointment imports, exports to EMR/PM systems, and patient movement within the Phreesia Dashboard are all operating as expected. We will continue to monitor to ensure stability.

INVESTIGATING 11 months ago - at 05/29/2025 03:57PM

Our Engineering team is continuing to investigate the issue. We’re seeing improvements within the Phreesia Dashboard, particularly with patients moving between sections. Delays may still occur with appointments importing into the Dashboard and exporting information to EMR/PM systems.
Please check back at this page for further updates.

INVESTIGATING 11 months ago - at 05/29/2025 01:37PM

Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.

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