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Outage in Phreesia

E&B Transaction Errors Through Eligible Clearinghouse

Resolved Minor
June 03, 2025 - Started 11 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are observing errors with E&B transactions going through the Eligible Clearinghouse. We have raised the issue to their team for investigation. The majority of E&B transactions should be unaffected and return successful responses.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/04/2025 12:57PM

We are no longer seeing errors with E&B transactions going through the Eligible Clearinghouse. Eligible was able to resolve the issue this morning.

INVESTIGATING 11 months ago - at 06/04/2025 03:03AM

We are observing errors with E&B transactions going through the Eligible Clearinghouse. We have raised the issue to their team for investigation.
The majority of E&B transactions should be unaffected and return successful responses.

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