Outage in Phreesia

Export Delays - All Zones

Resolved Minor

August 13, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our Engineering team is currently investigating delays with exporting information from Phreesia to your EMR/PM systems. Thank you and we apologize for the inconvenience, All Zones

Components affected

Phreesia Export Functions Phreesia Export Functions Phreesia Export Functions Phreesia Export Functions Phreesia Export Functions Phreesia Export Functions

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/13/2025 01:59PM

Resolved - We are no longer seeing export delays and all queues should be caught up and processing exports in real time. We apologize for the inconvenience.

Issue Start: 8:09 AM ET
Issue Resolved: 9:24 AM ET
Queues Cleared: 9:52 AM ET

MONITORING 8 months ago - at 08/13/2025 01:42PM

Monitoring - We are beginning to see improvements and are continuing to monitor performance. Please note it may take some time to process any queued exports in the interim.

Thank you and we apologize for the inconvenience,

All Clients
All Zones

INVESTIGATING 8 months ago - at 08/13/2025 12:56PM

Our Engineering team is currently investigating delays with exporting information from Phreesia to your EMR/PM systems.

Thank you and we apologize for the inconvenience,

All Zones

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