Outage in Phreesia
Dashboard Delays on Zone 5
Resolved MinorIncident Report
Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.
Components affected
Phreesia DashboardTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/26/2025 09:46PM
We are no longer seeing delays with patient updates through the Phreesia Dashboard. We apologize for the inconvenience.
Issue Start: 4:01 PM ET
Issue End: 4:43 PM ET
MONITORING
8 months ago - at 08/26/2025 08:57PM
We are no longer seeing delays with patient updates through the Phreesia Dashboard. We are continuing to monitor performance.
The Auxiliary Payment System has been disabled at this time.
Thank you and we apologize for the inconvenience
INVESTIGATING
8 months ago - at 08/26/2025 08:43PM
Our engineering team is continuing to investigate intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.
We have enabled our Auxiliary Payment System. For any transactions please process them through https://payments.phreesia.net/ if you cannot access the Phreesia Dashboard.
INVESTIGATING
8 months ago - at 08/26/2025 08:24PM
Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.
Latest Phreesia outages
Payment Processing Errors on Zone 5 - 5 days ago
Dashboard Delays on Zone 5 - about 1 month ago
Investigating Issues with Payments, ConnectOnCall, Voice AI, and Cloud eForms and Appointment Accelerator - about 2 months ago
Microsoft Incident Impacting 2FA Email Delivery Issue - 3 months ago
Imports and Exports Issues - All Zones - 5 months ago
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