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Outage in Phreesia

Dashboard Delays on Zone 2

Resolved Minor
August 29, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.
Components affected
Phreesia Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/29/2025 07:15PM

We are no longer seeing delays with patient updates through the Phreesia Dashboard. We apologize for the inconvenience.
Start time: 1:33 PM
End Time: 1:58 PM

MONITORING 8 months ago - at 08/29/2025 06:05PM

Monitoring - We are no longer seeing delays with patient updates through the Phreesia Dashboard. We are continuing to monitor performance.

Thank you and we apologize for the inconvenience,

INVESTIGATING 8 months ago - at 08/29/2025 05:38PM

Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.

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