Outage in Phreesia
Phone Support Disruption
Resolved MinorIncident Report
Our phone system vendor is currently experiencing issues that may prevent clients from reaching a Phreesia Support agent by phone. We are working closely with our vendor to resolve the issue as quickly as possible.
In the meantime, if you need assistance with a technical issue, please email support@phreesia.com and a case will be opened automatically.
We will provide further updates as more information becomes available.
Components affected
Phreesia Phone SystemTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/05/2025 11:59PM
This incident has been resolved.
MONITORING
8 months ago - at 09/05/2025 09:14PM
Our phone system vendor has implemented a fix, and inbound and outbound calls to Phreesia Support are now working as expected. We will continue to monitor closely to ensure stability.
Thank you for your patience, and we appreciate your understanding while this was being addressed.
INVESTIGATING
8 months ago - at 09/05/2025 08:16PM
Our phone system vendor is currently experiencing issues that may prevent clients from reaching a Phreesia Support agent by phone. We are working closely with our vendor to resolve the issue as quickly as possible.
In the meantime, if you need assistance with a technical issue, please email support@phreesia.com and a case will be opened automatically.
We will provide further updates as more information becomes available.
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