Outage in Phreesia

Phone Support Disruption

Resolved Minor
September 05, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

Need to monitor Phreesia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Phreesia, and never miss an outage again.
Start Free Trial

Outage Details

Our phone system vendor is currently experiencing issues that may prevent clients from reaching a Phreesia Support agent by phone. We are working closely with our vendor to resolve the issue as quickly as possible. In the meantime, if you need assistance with a technical issue, please email support@phreesia.com and a case will be opened automatically. We will provide further updates as more information becomes available.
Components affected
Phreesia Phone System
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/05/2025 11:59PM

This incident has been resolved.

MONITORING 3 days ago - at 09/05/2025 09:14PM

Our phone system vendor has implemented a fix, and inbound and outbound calls to Phreesia Support are now working as expected. We will continue to monitor closely to ensure stability.

Thank you for your patience, and we appreciate your understanding while this was being addressed.

INVESTIGATING 3 days ago - at 09/05/2025 08:16PM

Our phone system vendor is currently experiencing issues that may prevent clients from reaching a Phreesia Support agent by phone. We are working closely with our vendor to resolve the issue as quickly as possible.

In the meantime, if you need assistance with a technical issue, please email support@phreesia.com and a case will be opened automatically.

We will provide further updates as more information becomes available.

Latest Phreesia outages

PadX Rental Disruption - 3 days ago
Intermittent Dashboard Errors - 5 days ago
Dashboard Delays on Zone 5 - 5 days ago
Dashboard Delays on Zone 2 - 10 days ago
Dashboard Delays on Zone 5 - 13 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook