Outage in Piano Software
INSIGHT: Not keeping up with realtime traffic
Resolved Minor
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Outage Details
INSIGHT is not showing traffic in realtime: approximately 30-40 minutes delay is being seen.
We are currently investigating the issue.
Components affected
Piano Software Insight Data collectionLatest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 10/19/2022 11:51AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 10/19/2022 10:22AM
A fix has been implemented and the system started to recover. Estimated recovery time is around 2 hrs.
IDENTIFIED
almost 3 years ago - at 10/19/2022 09:29AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
almost 3 years ago - at 10/19/2022 08:41AM
INSIGHT is not showing traffic in realtime: approximately 30-40 minutes delay is being seen.
We are currently investigating the issue.
Latest Piano Software outages
Partial Access Check Outage - 13 days ago
[Piano Analytics] Delay in real-time data - 22 days ago
[Piano Analytics] Incident supported by the on-call team - 29 days ago
[Piano Analytics] Incident supported by the on-call team - 29 days ago
[Piano Analytics] Incident supported by the on-call team - 29 days ago
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