Outage in Piano Software
Insight data processing decreased performance in EMEA
Resolved Minor
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Outage Details
Today, on December 29th since ~8:35 UTC we are experiencing networking issue in our EU datacenter, that leads to the degraded performance of the event processing for some of our EMEA clients. As the result, events are populated with delay in Insight.
Our team is currently working on the resolution.
Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 12/29/2022 03:24PM
This incident has been resolved.
MONITORING
almost 3 years ago - at 12/29/2022 11:00AM
The issue has been resolved and we are now monitoring the functionality.
IDENTIFIED
almost 3 years ago - at 12/29/2022 09:39AM
Today, on December 29th since ~8:35 UTC we are experiencing networking issue in our EU datacenter, that leads to the degraded performance of the event processing for some of our EMEA clients. As the result, events are populated with delay in Insight.
Our team is currently working on the resolution.
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