Outage in Piano Software

[Piano Analytics] Potential interface availability issues

Resolved Major
March 29, 2023 - Started about 2 years ago - Lasted 34 minutes
Official incident page

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Outage Details

We are currently experiencing availability issues on our Dashboards application (Analytics Suite 2 and Piano Analytics). Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.

Affected customers - All customers
Components affected
Piano Software Piano Analytics Interfaces Availability - Delta Piano Software Piano Analytics Interfaces Availability - AS2
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/29/2023 08:35AM

The issue has been resolved and all our tools and interfaces are fully available.

INVESTIGATING about 2 years ago - at 03/29/2023 08:02AM

We are currently experiencing availability issues on our Dashboards application (Analytics Suite 2 and Piano Analytics).
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - All customers

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