Outage in Piano Software
[EU] Piano ID templates not loading in Dashboard
Resolved Minor
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Outage Details
Piano dashboard on EU environment is experiencing some internal errors for loading Piano ID templates. The display of templates for end users is not affected. Our engineers are currently looking into the issue.
Components affected
Piano Software Publisher Dashboard - Europe - https://dashboard-eu.piano.ioLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/02/2024 03:59PM
This incident has been resolved.
MONITORING
over 1 year ago - at 02/02/2024 02:02PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 02/02/2024 10:13AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 02/02/2024 10:06AM
Piano dashboard on EU environment is experiencing some internal errors for loading Piano ID templates. The display of templates for end users is not affected. Our engineers are currently looking into the issue.
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