Outage in Piano Software

[Piano Analytics] Interface accessibility issues

Resolved Major

April 03, 2024 - Started 11 months ago - Lasted 39 minutes
Official incident page

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Outage Details

We are currently experiencing accessibility issues on our Piano Analytics products. Our technical teams are actively working to resolve the issue. Please excuse us for any inconvenience caused.

Components affected

Piano Software EU - id.piano.io

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 04/03/2024 03:10PM

The issue has been resolved. The interface is now available.

INVESTIGATING 11 months ago - at 04/03/2024 02:47PM

We are currently experiencing accessibility issues on our Piano Analytics products.
Our technical teams are actively working to resolve the issue.
Please excuse us for any inconvenience caused.

Latest Piano Software outages

[Piano Analytics] Delays for some scheduled reports - 9 days ago

[Piano Analytics] Delay in real-time data - 13 days ago

[Piano Analytics] Delays for some scheduled reports - 22 days ago

/traffic APIs failing in APAC region (api.cxense.com) - 28 days ago

[Piano Analytics] Incident supported by the on-call team - about 1 month ago

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