Outage in Piano Software

[ESP] Email and push notification sending delays

Resolved Minor
July 09, 2024 - Started 6 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Piano ESP is experiencing delays with email and push notification sending. The issues has been identified and a fix is in progress.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/09/2024 09:07PM

The delayed push notification issue has been fixed. All the campaigns were sent successfully after the fix.

IDENTIFIED 6 months ago - at 07/09/2024 03:01PM

The delay with email sending has been resolved. Our team is still working to resolve the delayed push notifications.

IDENTIFIED 6 months ago - at 07/09/2024 12:25PM

Piano ESP is experiencing delays with email and push notification sending. The issues has been identified and a fix is in progress.

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