Outage in Piano Software

GAM performance events not getting sent to DMP

Resolved Major

August 09, 2024 - Started 9 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We became aware that GAM performance event tracking hasn't been working. We are currently investigating this issue.

Components affected

Piano Software Piano DMP Data Processing/Connections

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/09/2024 03:36PM

The incident has been resolved.

MONITORING 9 months ago - at 08/09/2024 06:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/09/2024 06:10AM

We became aware that GAM performance event tracking hasn't been working.
We are currently investigating this issue.

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