Outage in Piano Software
Occasional interruption of host resolution for clients with domain whitelabling (EU)
Resolved Minor
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Outage Details
Components affected
Piano Software Composer Experience Execution - EuropeLatest Updates ( sorted recent to last )
This incident has been resolved.
An internal network optimization led to an invalid DNS entry being propagated, which was discovered and fixed shortly afterwards.
We will reconsider the timeframe for potentially impactful operations to prevent this from happening in the future.
A fix has been implemented and we are monitoring the results.
Clients with domain whitelabling might experience an interruption in their host resolution (EU region). Our engineers identified the issue and are working on a resolution.
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