Outage in Piano Software
Elevated errors on VX checkout (US and EU regions)
Resolved Major
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Outage Details
Components affected
Piano Software VX Checkout - US - buy.piano.io Piano Software VX Checkout - Europe - buy-eu.piano.ioLatest Updates ( sorted recent to last )
The incident has been resolved.
Rollback for both regions has been completed. The team will continue to investigate the root cause.
We are continuing to investigate this issue.
Piano VX checkout is experiencing an incident where some users are not able to complete payments. The issue seems to be related to a recent release, which is being rolled back.
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