Outage in Piano Software

[Piano Analytics] Potential interface availability issues

Resolved Major
December 18, 2024 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing availability issues with our tools and interfaces. Our technical teams are actively working to resolve the issue. We apologize for any inconvenience caused.

Affected customers - All customers
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 12/18/2024 02:58PM

The issue has been resolved and all our tools and interfaces are fully available.

INVESTIGATING 3 days ago - at 12/18/2024 02:27PM

We are currently experiencing availability issues with our tools and interfaces.
Our technical teams are actively working to resolve the issue.
We apologize for any inconvenience caused.

Affected customers - All customers

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