Outage in Piano Software

Publisher dashboard login issues (US region)

Resolved Major

January 28, 2025 - Started about 1 month ago - Lasted 27 minutes
Official incident page

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Outage Details

Publisher dashboard login https://dashboard.piano.io/ is unavailable since 09:02 UTC, we are investigating the issue.

Components affected

Piano Software Publisher Dashboard - US - https://dashboard.piano.io

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/28/2025 09:19AM

The issue was identified and resolved by 09:15 UTC.

INVESTIGATING about 1 month ago - at 01/28/2025 09:14AM

Publisher dashboard login https://dashboard.piano.io/ is unavailable since 09:02 UTC, we are investigating the issue.

Latest Piano Software outages

[Piano Analytics] Delays for some scheduled reports - 9 days ago

[Piano Analytics] Delay in real-time data - 13 days ago

[Piano Analytics] Delays for some scheduled reports - 22 days ago

/traffic APIs failing in APAC region (api.cxense.com) - 28 days ago

[Piano Analytics] Incident supported by the on-call team - about 1 month ago

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