Outage in Pineapple Network

1 Queens Road, Melbourne

Resolved Minor
April 01, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 04/01/2025 10:14PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 04/01/2025 09:23PM

DGtek field technicians have been dispatched to further investigate this incident.

INVESTIGATING 2 months ago - at 04/01/2025 09:20PM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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