Outage in Pineapple Network

590 Camberwell Road, 3124 Camberwell

Resolved Minor

September 09, 2026 - Started 8 days ago - Lasted about 6 hours
Official incident page

Incident Report

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 09/10/2026 04:41AM

The services have been restored following the area power maintenance. This incident has now been resolved.

IDENTIFIED 8 days ago - at 09/09/2026 10:38PM

The building management has confirmed that the interruption to the service is due to the ongoing power outage at the area/street.

INVESTIGATING 8 days ago - at 09/09/2026 10:27PM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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