Outage in Ping Identity
EU MFA Authenticator Delays
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
Ping Identity PingID Authenticator - Europe (.eu)Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/21/2022 07:49AM
Node replacement has completed and the service has stabilised. Service was temporarily under a large amount of pressure due to 66% of the Authenticator front end service layer being marked as unhealthy. This routed all the traffic through the remaining 33% for a short time, leading to higher than normal response times. As per yesterday we continue to investigate why this happened.
INVESTIGATING
about 3 years ago - at 09/21/2022 07:33AM
We are currently investigating this issue.
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