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Outage in Ping Identity

Elevated latency and error rate for PingOne Audit UI and Activities Endpoint

Resolved Minor
March 30, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

PingOne's audit data activities endpoint in North America experienced elevated latency and increased error rates, affecting the Admin UI's ability to display audit information. End user authentication and core services remained unaffected during the incident. The issue was resolved after 1.4 hours of investigation and remediation.

In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/30/2026 11:28PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 03/30/2026 11:27PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 03/30/2026 10:09PM

In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.

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