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Outage in Planet DDS

www.planetdds.com - Service Outage

Resolved Minor
December 05, 2025 - Started 2 months ago - Lasted 15 minutes
Official incident page

Incident Report

We’re currently experiencing an outage with www.planetdds.com. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation. Denticon can be accessed at w1.denticon.com. We will provide an update in 15 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 12/05/2025 09:25AM

Full service to www.planetdds.com has been restored.

MONITORING 2 months ago - at 12/05/2025 09:15AM

Issue has been resolved. We are now monitoring.

INVESTIGATING 2 months ago - at 12/05/2025 09:12AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/05/2025 09:11AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 12/05/2025 09:11AM

We’re currently experiencing an outage with www.planetdds.com. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation. Denticon can be accessed at w1.denticon.com. We will provide an update in 15 minutes.

Latest Planet DDS outages

Denticon & Cloud 9 - Partner Service (DentalXChange) Service Disruption Impacting Claim Handling - 10 days ago
[XVWeb] - Slowness to Load Images- Service Performance Degraded - about 1 month ago
Denticon - Partner Service Degraded Impacting Claim Validation & Submission (DentalXChange) - 2 months ago
Cloud 9 and Denticon - Eligibility and Claims Performance Degradation - 2 months ago
Denticon - Edit Patient UI- Service Performance Degraded - 3 months ago

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