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Outage in Planet DDS

[Legwork] - [PMS] Service Performance Degraded

Resolved Minor
October 07, 2025 - Started 8 months ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently experiencing degraded performance, affecting Legwork Patient Engagement features. This may cause temporary delays or inconsistencies between your Legwork account and your PMS. Our team is actively working to restore service.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 10/08/2025 04:14PM

All Legwork Patient Engagement features and PMS integrations are now operating normally.
Our monitoring confirms full functionality has been restored, and no further issues have been observed.

MONITORING 8 months ago - at 10/08/2025 12:48PM

The fix was applied last night, and we are continuing to monitor system.

INVESTIGATING 8 months ago - at 10/07/2025 09:04PM

We are currently experiencing degraded performance, affecting Legwork Patient Engagement features. This may cause temporary delays or inconsistencies between your Legwork account and your PMS. Our team is actively working to restore service.

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