Outage in Planet DDS
Cloud9 Unavailable for Some Client Databases
Resolved MinorIncident Report
Our monitoring has detected performance degradation for some Cloud9 customers.
Engineering Teams are engaged to investigate the issue.
Components affected
Planet DDS Practice Management (cloud9ortho.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 04/29/2026 11:20PM
Our Engineering Teams have confirmed that the issue is resolved.
IDENTIFIED
10 days ago - at 04/29/2026 11:10PM
Our Engineering Tems have identified the issue and are actively working to mitigate the issue.
INVESTIGATING
10 days ago - at 04/29/2026 11:00PM
Our monitoring has detected performance degradation for some Cloud9 customers.
Engineering Teams are engaged to investigate the issue.
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