Outage in Planning Center

Emails are not being sent across all products

Resolved Major

June 09, 2022 - Started almost 4 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue so we can quickly solve the problem!

Components affected

Planning Center Accounts Planning Center API Planning Center Calendar Planning Center Check-Ins Planning Center Church Center Planning Center Giving Planning Center Groups Planning Center Login Planning Center People Planning Center Services Planning Center Registrations

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 06/09/2022 01:58PM

We're all caught up on sending the emails that were stuck but Mailgun appears to still be experiencing some issues—there may be some delay when sending emails. We'll continue to monitoring things for a bit.

INVESTIGATING almost 4 years ago - at 06/09/2022 01:11PM

Our email delivery service (Mailgun) is experiencing an outage and there's not much we can do right now but wait. However, we should be able to send any emails that are "stuck" right now once it comes back up!

INVESTIGATING almost 4 years ago - at 06/09/2022 01:02PM

We are currently investigating the issue so we can quickly solve the problem!

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