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Outage in Platform.sh

Intermittent Fastly TLS errors

Resolved Minor
May 13, 2022 - Started over 3 years ago - Lasted 24 minutes
Official incident page

Incident Report

We are seeing intermittent TLS errors with our CDN partner, Fastly. Customer sites using the Fastly CDN may display TLS errors or fail to complete TLS handshakes. For more information, see the Fastly service status: https://status.fastly.com/incidents/vmmf4rcmkhyz#
Components affected
Platform.sh Australia (au.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh Europe (France 2) (ovh-fr-2.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh) Platform.sh Europe (West) (eu.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh) Platform.sh Dedicated Enterprise Platform.sh Console Platform.sh User accounting Platform.sh Provisioning Platform.sh Billing

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/13/2022 07:45PM

We're no longer seeing TLS errors, and we're continuing to monitor the situation.

INVESTIGATING over 3 years ago - at 05/13/2022 07:26PM

We are seeing intermittent TLS errors with our CDN partner, Fastly.

Customer sites using the Fastly CDN may display TLS errors or fail to complete TLS handshakes.

For more information, see the Fastly service status: https://status.fastly.com/incidents/vmmf4rcmkhyz#

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