Outage in Platform.sh

Outage on au.platform.sh, ca-1.platform.sh

Resolved Minor
July 20, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue affecting service on the au.platform.sh and ca-1.platform.sh regions. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
Components affected
Platform.sh Australia (au.platform.sh) Platform.sh Canada (ca-1.platform.sh)

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/21/2022 04:17AM

All alerts are now showing as resolved. We are continuing to monitor these regions.

IDENTIFIED over 3 years ago - at 07/21/2022 04:07AM

Sites are recovering. We are continuing to work on resolving this outage.

INVESTIGATING over 3 years ago - at 07/21/2022 03:49AM

We are actively working to resolve this issue.

INVESTIGATING over 3 years ago - at 07/21/2022 03:26AM

We have detected an issue affecting service on the au.platform.sh and ca-1.platform.sh regions. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Latest Platform.sh outages

Console/API Outage on AU-2 - 17 days ago
Services outage on Dedicated Enterprise Clusters - 17 days ago
Degraded Performance on us.platform.sh and us-2.platform.sh regions - 26 days ago
Partial Outage on FR-3 - about 1 month ago
Projects and Organizations service outage - about 2 months ago

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