Outage in Platform.sh

Outage on au.platform.sh, ca-1.platform.sh

Resolved Minor
July 20, 2022 - Started about 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected an issue affecting service on the au.platform.sh and ca-1.platform.sh regions. We are currently working to restore service. This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.
Components affected
Platform.sh Australia (au.platform.sh) Platform.sh Canada (ca-1.platform.sh)
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/21/2022 04:17AM

All alerts are now showing as resolved. We are continuing to monitor these regions.

IDENTIFIED about 3 years ago - at 07/21/2022 04:07AM

Sites are recovering. We are continuing to work on resolving this outage.

INVESTIGATING about 3 years ago - at 07/21/2022 03:49AM

We are actively working to resolve this issue.

INVESTIGATING about 3 years ago - at 07/21/2022 03:26AM

We have detected an issue affecting service on the au.platform.sh and ca-1.platform.sh regions. We are currently working to restore service.

This issue affects multiple production sites as well as development environments. Access to your site, project UI as well as Git and SSH access may be affected.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

Latest Platform.sh outages

Projects and Organizations service outage - 25 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago

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