Outage in Platform.sh

us.platform.sh: project status changes can cause downtime

Resolved Minor
December 08, 2022 - Started almost 3 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Projects on the us.platform.sh region for which a status change triggers will likely experience downtime. The most common status change events are deployments, and backups. Those events can resolve by themselves but will experience unexpected completion time. For the meantime, please hold off any activity to your project if possible.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/08/2022 07:11PM

We've resolved this issue. If you are seeing any issues with your project, please open a support ticket.

MONITORING almost 3 years ago - at 12/08/2022 04:25PM

Our operations and engineering teams have identified and corrected the issue, and all projects should be operating normally now. We will publish an RCA shortly.

If you believe you're still experiencing a problem with your project, please open a support ticket.

INVESTIGATING almost 3 years ago - at 12/08/2022 03:13PM

We are continuously investigating this issue. For the meantime, please hold off any activity to your project.

INVESTIGATING almost 3 years ago - at 12/08/2022 02:11PM

We are still investigating the root cause of the issue. Please hold off making changes to your projects until this incident is fully resolved.

INVESTIGATING almost 3 years ago - at 12/08/2022 01:08PM

We are still investigating the root cause.

INVESTIGATING almost 3 years ago - at 12/08/2022 12:31PM

Projects on the us.platform.sh region for which a status change triggers will likely experience downtime. The most common status change events are deployments, and backups. Those events can resolve by themselves but will experience unexpected completion time.
For the meantime, please hold off any activity to your project if possible.

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