Outage in Platform.sh

Console/API Outage on AU-2

Resolved Minor

October 30, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue affecting service on the AU-2 region. Our Operations team has been notified and is currently working to restore service. Customers might face problems using features like submitting deployments, the web console UI, and project API functions. This issue impacts console/project API functions only. Environments as well as live production sites are NOT affected. We will update you as soon as we have further information.

Components affected

Platform.sh Console

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/30/2025 02:01AM

This incident has been resolved.

MONITORING 3 months ago - at 10/30/2025 01:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 10/30/2025 12:47AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/30/2025 12:18AM

We have detected an issue affecting service on the AU-2 region. Our Operations team has been notified and is currently working to restore service. Customers might face problems using features like submitting deployments, the web console UI, and project API functions.

This issue impacts console/project API functions only. Environments as well as live production sites are NOT affected.
We will update you as soon as we have further information.

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